Legal Notice

In order to comply with the provisions of Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce, the following are the general information data of this website:
– Holder: Samuel Rubio Quintanar (hereinafter THE AGENCY)
– Address: C/ Córdoba, nº 4 – 4º D, 28850 Torrejón de Ardoz (Madrid).
– Contact details: 629957087
– VAT: 53756065M
– No travel agency licence: C.I.C MA-3909-Mm
This website, including the set of web pages that make up it, (hereinafter referred to as “Website”) belongs to THE AGENCY, through which users or customers of the Agency (hereinafter referred to as “User” or “Users”) can access various information and services on travel and tourism.
All access to this website is subject to each and every one of these General Conditions of Use of the website (hereinafter referred to as “General Conditions”), in the version published and in force at the same time that the User accesses the Web Site. Therefore, it is mandatory for the User to carefully read the General Conditions before using the website, as well as the particular conditions that where appropriate, supplement or replace the General Conditions in relation to certain services and content of the website, since they may have been modified since the last time it was accessed.
The User declares that he is of legal age and has the legal capacity to purchase the services offered through the website.
Users residing in jurisdictions where their content is unauthorized are prohibited from accessing the website

 

1. Contracting services through the website
This website is intended for the final consumer and may only be used for the purpose of gathering information for the purpose of making a purchase on the website, and may not be used for other purposes without the express written consent of the owner of this website.
The following are not permitted, but are not exhaustive:

  • Use the website in contravention of current legislation, good faith, generally accepted usage and public policy.
  • Use the website for purposes harmful to THE AGENCY or any third party, or that, in any way, may cause prejudice or impede the normal functioning of the website.
  • To introduce into the network programs that could cause damage to THE AGENCY’s computer systems, to the company that provides the tourist or travel services (hereinafter the “Service Provider”), suppliers or third-party users of the internal network or the website.
  • Include website information in comparative pricing search tools.
  • Access the website using a robot, spider or any search tool or automatic program.
  • Conducting mass searches in proportion to purchases made on the website.
  • Make speculative, false or fraudulent requests or engagements.

Without prejudice to the above, THE AGENCY reserves the right to refuse at any time, without prior notice and without compensation, access to the website, to those Users who violate these General Conditions, or the particulars applicable to them in each case. If THE AGENCY has reasonable grounds to believe that an order has been made in contravention of these General Conditions, it shall be authorised to cancel it and may inform the relevant authorities.
Users should be aware that the contracting of the above mentioned services is governed by specific or particular contractual conditions, according to the applicable law in each case, which are agreed by the Users with their Service Provider and THE AGENCY
In particular, the following conditions shall apply in general:

2. Browser and operating system
The website’s screens are optimized for use with Internet Explorer 6 and Firefox 2 (and higher), Safari, Chrome and Opera browsers under Windows, Mac and Linux environments. THE AGENCY is not responsible for the results or damages that may be caused to the Users by the use of other browsers, different versions, or operating system, for which the website has been designed.
The information contained in the website is offered for the convenience of the Users. THE AGENCY makes every effort to avoid any errors in the contents that may appear on the website. However, THE AGENCY is not responsible for the information that the User may obtain through links to external systems that are not dependent on THE AGENCY
THE AGENCY TAKES REASONABLY ADEQUATE SAFETY MEASURES. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that the service depends on vulnerable external and internal elements.
In addition, THE AGENCY makes reasonable efforts to keep the website up to date and in good working order. However, THE AGENCY does not take responsibility or guarantee that access to the website is infallible, continuous or free from any deficiencies. Nor can it guarantee that the content or software that the User can access through the website is free of harmful elements, viruses, interferences, breakdowns, omissions, disconnections or other elements that may cause damages to the User or alterations in the User’s software or hardware systems or in his electronic documents and files.
Likewise, THE AGENCY shall not be liable for damages of any nature arising from the use of the website, including but not limited to those caused by computer systems or those caused by improper use of the website, interruptions or defects in telecommunications which may occur in transactions of a financial or similar nature, or those caused by third parties by unlawful interference outside the control of THE AGENCY.

 

3. Intellectual property rights
The intellectual property rights of the website, its source code, design, navigation structure, software, databases and the various elements contained therein are the property of THE AGENCY, the exclusive exercise of the rights of exploitation of the same in any form and, in particular, the rights of reproduction, modification, distribution, public communication, cession, making available and transformation.
All the names, designs and/or logos that make up this website are duly registered trademarks. Any misuse of these rights by a person other than their rightful owner may be prosecuted in accordance with the legislation in force.
The intellectual property rights and trademarks of third parties must be respected by anyone who accesses the website, THE AGENCY recognizes in favour of its owners the corresponding industrial and intellectual property rights, not implying its mere mention or appearance on the website the existence of any rights or responsibility for them, nor endorsement, sponsorship or recommendation.
For the purpose of preserving potential intellectual property rights, in the event that any User or a third party considers that there has been a violation of their legitimate rights by the introduction of a certain content on the website, it shall notify THE AGENCY of this, indicating:
– Personal details of the person concerned.
– Holder of the rights allegedly infringed. In the event that the claim is submitted by a third party other than the person concerned, he or she must prove the representation with which he or she is acting.
– Indication of the contents protected by intellectual property rights and their location on the website.
– Adequate accreditation of intellectual property rights.
– Express statement in which the data subject is responsible for the veracity of the information provided in the notification.

 

4. Links to other websites
THE AGENCY, within the website, may make available to Users connections and links to other websites managed and controlled by third parties. THE AGENCY does not sponsor or guarantee any of these websites, which have been included for the convenience of the users. Therefore, it does not assume any liability, even indirectly or indirectly, for damages of any kind that may result from the access, maintenance, use, quality, legality, reliability and usefulness of the contents, information, communications, opinions, events, products and services existing or offered on websites not managed by THE AGENCY and accessible through the website.
Users accept that THE AGENCY reserves the right to unilaterally withdraw at any time and without notice the connections and links that may appear on its website.

 

5. Content provided by other users on the website
THE AGENCY does not assume responsibility for the content or any kind of transmissions that Users include in their website as well as between Users. The responsibility for the events published on the website is the exclusive responsibility of those who make them.
Any transmission of data by Users on the website or other accesses controlled by THE AGENCY that violate practices contrary to good faith, customs, morals or public order is prohibited; which infringe the property rights of third parties, content which is threatening, defamatory, obscene, pornographic, racist, xenophobic, indecent, irreverent, illegal; which involves an apology for terrorism; which infringes human rights, or the transmission of any other material constituting or inciting conduct that may be considered a criminal offence.
It shall be prohibited to advertise or offer for sale any kind of goods or services, or to conduct surveys or competitions, or to send messages requesting their forwarding in a chain.
THE AGENCY, as a general rule, does not review, filter or approve the Users’ content. Notwithstanding the above, THE AGENCY reserves the right to withdraw any content provided by the User that is contrary to the General Conditions, as well as to prevent or prohibit its access to the website, all at its sole discretion, without notice and without the User being entitled to any compensation.
If the User believes, at any time, that the contents of another User do not comply with the General Conditions, he can notify THE AGENCY by email to the Customer Service Centre. Upon receipt of any such notification, THE AGENCY will use its best efforts to remove from its website those contents that may violate the General Conditions.
The AGENCY will cooperate, if required by court order or by the relevant authorities, in the identification of the persons responsible for those contents that violate the law.
The User authorizes that the images or contents provided on the website may be used by THE AGENCY, in whole or in part, free of charge. All except and limited to those uses or applications which may infringe the right to honour, morality and/or public order, as provided for in the legislation in force in each country. THE AGENCY disclaims liability for any use that a third party may make of such content.

 

6. Partial invalidity
Due to the decentralization of the legislative and control function of the legal framework affecting the activity of travel agencies, the General Conditions may be subject to different jurisdictions or regulations. Therefore, in the event that any condition of the General Conditions is null and void, the validity of the General Conditions as a whole shall not be affected by that circumstance.
The legally ineffective condition shall be replaced by a new one, or interpreted in a legally acceptable manner, which is as close as possible to the condition that would have been formalized if they had knowledge of the ineffectiveness of the condition in question.

 

7. Enforceability
The fact that on one occasion THE AGENCY does not require the User to comply with any condition of the General Conditions shall in no way affect his right to demand its compliance at a later time or the right of any other party to demand its compliance.
Any waiver by THE AGENCY of any rights or privileges deriving from the General Conditions shall be made in writing. The failure of THE AGENCY to demand strict compliance with any condition shall in no case be considered as a waiver, nor shall it deprive THE AGENCY of the right to demand strict compliance with the conditions.

 

8. Law and jurisdiction
These General Conditions are governed in each and every one of its extremes by Spanish law and the parties submit to the jurisdiction of the Courts and Tribunals of Madrid capital, for any actions and claims that may arise from the present relationship, provided that no specific forum is established by law.
THE AGENCY may offer the opportunity for the User to access its Website in different languages. However, in the event of any conflict or contradictory interpretation between the General Conditions of the different versions, the Spanish version shall prevail over the rest.

Privacy Policy

In compliance with the General Regulation on Data Protection (RGPD), of 25 May 2016 REGULATION (EU) 2016/679, we inform you that at PEREGRINTER VIAJES we work every day to offer you the best deals on travel and tourism products in general. To achieve this, we need to gather information from our users. If you have any questions about your privacy you can contact us through the atcliente@peregrinterviajes.com address or by ordinary mail to C/ Córdoba, nº 4 – 4º D, 28850 Torrejón de Ardoz – Madrid

 

BASIC DATA PROTECTION INFORMATION

Managing Director Samuel Rubio Quintanar
Purpose of treatment Booking of trips and advertising
Legitimation of treatment Customer relationship management
Recipients Your data may be communicated to some providers who provide services to us, the company agrees to sign an agreement with them by which they are obliged to comply with the European Data Privacy Regulations.
Rights Our users have the right to access, rectify and delete their data, as well as other rights as explained in the additional information.

 

ADDITIONAL DATA PROTECTION INFORMATION

1. RESPONSIBLE

Nombre: Samuel Rubio Quintanar
NIF: 53756065M
Dirección: C/ Córdoba, nº 4 – 4º D
Teléfono: 629957087
atcliente@peregrinterviajes.com

 

2. PURPOSE OF PROCESSING
The user data that we collect are strictly necessary to carry out our activity of selling travel and tourism products in general. In order to perform our function, we need to collect the necessary contact details. For clarity, we inform you that the activity includes the following actions: presentation, proposal, reservation and billing of the requested trip or tourist product.
Our users voluntarily provide us with their data by registering on our website, through our application, by means of a telephone call or on those other websites or mobile applications that host our services.
We will process your data for the provision of our services as a travel agency. This means that we will process your data in order to identify you and to be able to make personalized proposals to you, to be able to respond to any queries or requests you make to us and to assist you in whatever you need during the time that we are your travel agency.
In no case will we carry out automated decisions without human intervention, unless you expressly authorize it.

 

3. LEGITIMATION OF PROCESSING
Your data is processed to fulfil your request based on the consent you have given us. In the event of refusal to process your data, we will not be able to provide you with our service. Remember that you can always exercise your rights. You have more information under the Rights section of this privacy policy.
We may also process your data for the fulfilment of a legal obligation, as well as for cases where there is a legitimate interest.

 

4. CONSERVATION
We will retain your data as long as we need it for the provision of services or until you request us to oppose it in accordance with the “Rights” section of this privacy policy.

 

5. RECIPIENTS
Your data may be communicated to some providers that provide services related to the web and to those other collaborators in whose web pages or mobile applications we host our services. The company undertakes to sign an agreement with them to comply with European data privacy rules. These providers can only use your data to provide the relevant services. Therefore, they may not use such information for their own purposes or transfer it to third parties.

 

6. RIGHTS
– Right of access: This right allows you to know what personal data we have.
– Right of rectification: This right allows you to request the rectification of inaccurate data.
– Right of deletion: This right allows you to delete your data when they are not necessary for the purposes for which they were collected.
– Right to the limitation of processing: This right allows you to request us as data controller, to suspend data processing when a) you contest the accuracy of data, (b) in cases where you exercise the right to object to the processing of data, while verifying whether the legitimate reasons of the controller prevail over those of the data subject. This right also allows you to ask us to keep your personal data when (a) the processing of data is unlawful but you oppose the deletion of your data and request instead the limitation of its use or (b) We no longer need the data for the purposes of processing but if the interested party needs them for formulation, exercise or defence of claims.
– Right of opposition: This right allows you to object to the processing when there are substantial grounds for doing so related to your personal situation or to oppose commercial prospecting actions. We will stop processing the data, unless the processing is for legitimate reasons or the exercise or defence of possible claims.
– Right to data portability: This right allows you to request the portability of your data to another controller. This right allows you to receive your personal data provided in a structured, commonly used and machine-readable format and to be able to transmit them to another responsible person, whenever technically possible.
– Right to revoke consent: This right allows you to revoke the consent given.
You can exercise these rights by sending us your request by mail to atcliente@peregrinterviajes.com or by ordinary mail to C/ Córdoba, nº 4 – 4º D, 28850 Torrejón de Ardoz – Madrid
In any case, you can go to the Spanish Data Protection Agency if you consider that the current data protection provisions have been violated. On its website you can find additional and complementary information about all these rights: www.agpd.es
The exercise of these rights is entirely free of charge.

 

What must you submit for the exercise of your rights?
1-Request addressed to the person in charge or to the person in charge who holds your personal data.
2- Photocopy of the ID card or passport or other valid document that identifies you.
3-You can also use the electronic signature instead of the ID.
4-If you exercise them through a representative, document or electronic instrument that certifies the representation.
5- Request in which the request is made.
6-Address for notification, date and signature.
7-Documents supporting the request you make, if necessary.
Once the request has been received, we will analyse whether all the information necessary for its processing has been provided, as well as the legitimacy and relevance of the request. If it is not relevant or if, in the specific case, the exercise of the right requested cannot be granted, we shall inform the person concerned accordingly.
We will respond to your request within the legally established time limits, unless due to problems that are beyond our reach we cannot carry them out. In this case, we will inform you of the reasons and the expected deadlines for resolution.

**This privacy policy can be updated. We recommend that you read this privacy policy regularly. If significant changes are made, we will notify you separately.

Cookies

What are the cookies?

Cookies are files that web pages store in the browser of the user who visits them, necessary to bring to web browsing advantages in providing interactive services.

 

Possible types of cookies

Session cookies: They are a type of cookies designed to collect and store data while the user accesses a website, and are not registered on the user’s disk.
Persistent cookies: They are a type of cookies in which the data are still stored in the terminal and can be accessed and processed for a period defined by the cookie owner, and that can range from a few minutes to several years.

Cookies can also be:
Own: they are cookies generated by the website itself that is being visited.
Third-party: cookies are cookies that are received while browsing that website, but that have been generated by a third service that is hosted on it.

 

Purpose of the cookies

Technical purposes: They are necessary for the operation of the website. They are also called strictly necessary. They allow traffic control from the server to multiple users at a time, identification and access as a system user, etc.
Customization: They allow each user to configure aspects such as the language in which they want to view the website or the regional configuration. Analysis or performance: They allow to measure the number of visits and navigation criteria of different areas of the web anonymously.
Advertising: They allow to implement efficiency parameters in the advertising offered on the web pages.
Behavioural advertising: They allow to implement efficiency parameters in the advertising offered in the web pages, based on information about the behaviour of the users

 

Use of cookies

As stated in Article 22(2) of the LSSI (Ley 34/2002, de Servicios de la Sociedad de la Información y el Comercio Electrónico, informs you that we use cookies to facilitate the use of our website and thus improve the browsing process accordingly.
The cookies we use do not store any personal data, nor any information that can identify you. If you do not want to receive cookies, please configure your Internet browser to delete them from your computer’s hard drive, block them or alert you if they are installed. To continue with the cookie settings unchanged, simply continue on the website.

The types of cookies we use are:

Cookies strictly necessary to:

These cookies are necessary for the correct use of the website, allowing access to sections that have security filters. Without these cookies, many of the services available would not be operational.

 

Cookies of  Navigation:

These cookies collect information about the use that visits make of the web, for example pages viewed, loading errors… It is generic and anonymous information, where no personal data are included, nor is information collected that identifies visitors; the ultimate goal is to improve the functioning of the web. By visiting our website, you agree to the installation of these cookies on your device.

 

Functional Cookies:

These cookies allow you to remember information (such as your username, language or region) and more personal characteristics. For example, the ability to offer personalized content based on information and criteria you have voluntarily provided. These cookies can also be used to remember changes made in the size of the text, fonts and other customizable parts of the website. They are also used to offer some requested services, such as watching a video or commenting on a blog. The information collected by these cookies may be anonymous and your activity may not be followed on other websites. By visiting our website, you agree to the installation of these cookies on your device.

How to uninstall cookies

You can control or delete cookies whenever you want: for more information, see aboutcookies.org. In addition to being able to remove all cookies that are already on your computer, you can also configure most browsers to stop accepting them. But keep in mind that if you refuse cookies, you may need to manually reconfigure your preferences each time you visit a site and certain services and features may not work.